Below are our Terms and conditions, its always a good idea to read these before booking. Terms and conditions seem scary at times, but we need to have them to protect our business and more importantly protect your rights. By us having terms and conditions wedding insurance companies are more inclined to refund you for any loss in money should you have to cancel or change your wedding date.

For a list of wedding insurers press here

Terms & Conditions

In the following terms & conditions “the photographer” shall mean James Green trading as James Green Studio. “The client(s)” shall be those persons defined as bride or groom on the booking form. These terms and conditions cannot be varied in any way by the client(s) unless such conditions are expressly agreed by the photographer in writing.


Any images or copies of images whether stored digitally or otherwise and any computer program including any source or object code, computer files or printed documentation relating to such images are protected by the Copyright, Designs and Patents Act 1988. It is contrary to the Act to copy or allow to be copied photographically/electronically or by any other means an image created as part of this contract without the permission of The Photographer/s in writing. Our clients can however reproduce, print, display our photos for personal use.

Website Display & Promotional Usage

The client(s) hereby allow(s) the photographer to display any photograph covered by this contract and to generally promote the business in advertising, brochures, magazine articles, websites, sample albums etc.

The photographer will aim to keep these photographs safe from any malicious activity but cannot be held liable or accountable for malicious actions carried out by persons other than James Green Studio employees.

Force Majeure or Act of God

The photographer will endeavour to put the client(s) in touch with another photographer in the event they are unable to attend on the wedding date due to any cause beyond their reasonable control e.g. sudden illness, injury, victim of crime, flooding etc. In the event of cancellation by the photographer, or in the very unlikely event of total photographic failure, liability shall be limited to a full refund of any fees paid.


These Terms and Conditions shall be governed and construed in accordance with the Laws of England.


The Photographer shall not be liable for indirect loss or third party claims occasioned by delay in completing the work or for any loss to our customers arising from delay in transit. Where work is defective for any reason, including negligence, the photographer’s liability (if any) shall be limited to rectifying such defect.

Personal Accident Any directions issued to clients, their guests or employees during a photographic shoot are deemed to be at said persons own risk. The photographer cannot be held responsible for any personal accidents during a photographic shoot.


The Photographer shall be granted artistic licence in relation to the poses photographed, the location used and digital retouching. The Photographers’ judgement regarding the locations, poses and number of photographs taken shall be deemed to be correct.

Photographs and Images

All photograph and image sizes are nominal. The Photographer will provide a pleasing colour balance but cannot guarantee exact colour matching. In the case of part mono/part colour images, the colours used will be subject to the photographer’s artistic interpretation and will be deemed to be correct. All photographs supplied by James Green Studio are produced to the highest standards using the best quality materials and latest processing techniques. However, all photographs will, in time, fade. This is particularly true if they are left in bright sunlight and are not behind glass. James Green Studio cannot accept any responsibility for this gradual image deterioration. All pictures purchased are presumed to have been received in good condition unless the Client notifies James Green Studio in writing of any discrepancy or error within 14 days of receipt.

The photographer will provide a reasonable representation of your wedding day in a digital photo format view-able on-line and via USB. The photographer can not be held responsible for any images that are missing in your personal view from your wedding. Although James Green Studio will try to provide an accurate representation of your wedding day in photography, the photographer can not be held responsible for an photographs that you assume would be taken. In some cases the photographer may not have been available should something spontaneously happened at your wedding that would be thought should be photographed, in other cases an error by guest may have hindered the photographers ability to capture a specific photo. If there is an obvious photo that you had expected the photographer may have made an error in rare circumstances and will not be held responsible for minimal errors.

All group photographs that are expected or requested are to be organised by yourselves or by a guest at your wedding, most commonly an usher. The photographer is not responsible for any group photographs that had not been organised or photographed.

James Green Studio is not responsible for your personal interpretation of your final edited images, James Green Studio will photograph and edit your photos in a similar manor to portfolio images, in some cases different weather and locations can dramatically change the appearance and editing of images. James Green Studio will not be responsible for photographic content, peoples expressions, building and decor appearance, and any other content in the images.

Package contents

Items included in packages, any albums, USB’s, proof books, and Guest books must be ordered within 12 months of your wedding date. Any products ordered after 12 months will not be delivered or in rare cases subject to additional charge’s made at the discretion of James Green. It is your own responsibility to order any products included in your package within 12 months of your wedding date.

Booking Fee

A minimum non-refundable booking fee of £250 is charged when the client agrees this contract, this fee is deducted (in full) from the total price. The booking fee secures the time and services of the photographer for the wedding and is non-refundable or transferable in the event of cancellation.


50% of the package fee must be paid 3 months before the wedding with any remaining balances paid within 4 weeks of the wedding. Delays in payment will result in a delay in the client receiving their wedding images until balances are paid.


Cancellation less than 12 weeks prior to date of the wedding will result in payment in full for the complete photographic coverage booked. Where no package has been specified on the booking form, it will be deemed that the client(s) have chosen a package to the value of £1099.00.  The client(s) are hereby advised to take out an appropriate insurance policy to cover any expenses incurred in the event of cancellation. All cancellations must be in writing. When a wedding has been postponed (rather than cancelled) to a later date the photographer will retain the fee as long as the photographer can re-schedule for the new date and time. Where the photographer is able to re-book the date with an equivalent booking then the cancellation fee will be reduced to the original booking fee.
Prices All services and/or goods are supplied at the current prices ruling at the time of each individual payment and are subject to change without prior notice. The photographer is not VAT registered so VAT is not quoted (nor is it charged).

Refund Policy

The photographer will not refund, nor accept the return of/refusal to pay charges for, any technically acceptable photograph supplied either in print or in electronic format. No exception can be made as we cannot be held responsible for individual tastes or exceptions.

Refunds for package items included are non refundable, even if you decide part of your package is no longer needed. Albums, proof books, guest books and pre wedding shoots are to be paid for in full if requested upon booking in your package. Your photographs may be held by James Green Studio until payment in full is given for your package to James Green Studio.


2 Photographers

If your package includes 2 photographers on your wedding day and in the unlikely event only one photographer can not attend your wedding, you will be issued a refund of £250 of the remaining balance of your wedding package. If you don’t have a remaining balance or your balance is less than £250 to pay, James Green Studio will issue you a refund of £250 less any outstanding balance within 30 days after your wedding date via bank transfer or PayPal. The maximum value of a 2nd photographer is £250 and requests for a higher value will not be honoured.


Retouching and artist finishing is available as an optional extra and the final output and finish of any image that is re-touched will be at the photographer’s discretion.
Storage of Images Original digital images are kept on an active file for one months, after which time the raw images are stored in a secure location (access to these images is solely limited to the photographer). Raw image files are deleted after one month after the photographer has show the client the final photographs.


Any complaints should first be raised by the client with the photographer in writing within 14 days from the date of receipt of images.


Any albums included in your package can not be later removed from your package unless it is more than 3 months before your wedding with at least 1 weeks notice. Any discounts applied to your package for including an album will be reversed should you change your package contents and added to your balance.


Any discounts added to your package will be reversed if you decide to change your package details. Package details can not be change in less than 3 months before your wedding and with out at least 1 weeks notice.

The Photographer reserves the right to amend these Terms and Conditions without prior notice.