Hello Newly Weds!
This is a detailed description of what happens next after viewing your photos for the first time, and applies to all our customers. But of course any questions please give us a call straight away on 07595 535233 to ensure you get your photos as quick as possible.
By now you have seen your weddings photos and wondering what happens next? I’m quite sure you’re desperate to get your photos and to make sure that happens quick, I just need to run over the following.
Because we take a lot of pride and care in your photos we are not ready to hand them over until we know you’re 100% happy, and we won’t get anything printed, DVD’s burnt or Albums and USB’s made until we know for sure the photos are ready.
To ensure they are ready to be delivered to you, we just need you to do the following.
1 Make sure you’re happy with the photos you’ve seen?
If you are not happy with anything, please call me straight away, and we will do our best to put right any problems.
2 Go through the photos and let us know if anything bugs you.
We take many hours editing the photos and getting rid of unsightly things like fire exit signs and empty bottles on floors just as a couple of examples, but if you feel like a photo would be made better if we did a little Photoshop, let us know. By writing the number down of the photo and explaining what’s wrong in the photo you can send this information onto us to see what we can do.
9 out of 10 times we don’t get asked to do anything extra as generally we do a good job first time round, but now and then we sometimes miss little things. Our advice is don’t look for things for us to edit, if the photos looks ok them leave them, as if we do too much editing, the photos won’t look right and you will know it’s not a correct photo from your day. Also we cannot guarantee we can do you Photoshop request, but feel free to ask, if we can’t we will let you know.
3 Do you want any photos deleting?
It sounds scary to deleting any of your wedding photos but quit often we get asked to delete one or two images from the collection, reasons vary from someone not liking the way they look in a photo as far as not liking someone in a photo. If there are any photos you don’t like or don’t want others to see, just make a note of their numbers and we will delete them from your collection.
What happens next?
Ok so after going through those checks we are ready to go to the next steps and that’s getting you your photos. Depending on your package depends on what we do with your photos next, in most cases we order your proof book ( booklet containing all your photos printed inside), we order this first as it can take up to two to three weeks to arrive, at the same time we order your USB drive that will have the master copy of your photos copied onto it. As soon as we get these we will arrange a meeting or delivery to get your photos to you as soon as possible. If your wedding package includes an album I will discuss the next steps to getting your album further down this page.
The proof book is a great aid in helping you pick your photographs for albums, prints or anything else you might want to do with your photos. It’s also great to show your photos off to family and friends.
Please remember that any remaining balance from your wedding package is to be paid before we order and deliver your photos.
If your wedding package includes a proof book, click here to learn more about your proof book and what it is, just in case your not too sure.
If your wedding package included a USB click here for more information about your USB.
Coffee Table Album
If your package included a coffee table album, click here for information about how to order yours.
Most of our packages don’t include an album other than a coffee table album, but if your package did include one of our more deluxe albums or you would like to upgrade your coffee table album, click here for more information about our alternative albums.
Most common questions we get asked in addition to the above information.
Q. I don’t want to wait 2 to 3 weeks for my photos to arrive, is there any way I can get them sooner?
A. Yes you can actually order prints from the internet gallery you initially saw your photos on, if you don’t want to order prints and just want a copy of the photos so you can do what you want with them, we can arrange for you to download them, by sending you a direct link to do this, however all remaining balances have to be paid before we release the photos.
Q. Was there any other photos?
A. Not very often do we get asked this as most of our wedding packages only guarantee around 200 to 300 photos and we nearly always give a lot more, so in most cases our customers are quite happy they got more than was promised, but on the other hand sometimes we do get asked if we got any other photos, usually of specific things like individual shots of certain people. Unfortunately we delete the other photos we have taken as we edit, it sounds risky but we only delete blurry photos and photos that are similar to the ones you already have, we never delete obvious photos of people or other wedding related things if there is nothing wrong with the photo. So the ones that are deleted are not photos you would want.
Q. We still owe you our last payment, when do we pay this?
A. Once we have made any changes needed to your photos, we will not process them until the last payment is paid. So to ensure there is no delay in receiving your photos, you can pay your last payment as soon as you’re ready.
Please give us a call or an email if you have any problems or questions.
Below Please could you use the form to tell us of any changes you would like making to your photos.
Thank you both again for having us at your wedding!
James & Merika